Today in Design – Top Articles RoundUp 16 July 2015

The day’s best and most important design- and design business-focused articles, tutorials, and resources hand-picked by Pariah Burke.

  • How to Turn an Angry Customer Into Your Biggest Asset
    Two business owners reveal the surprising ways they responded to experiences with an angry customer–and ultimately improved their operation.
  • Please shut up: Why self-promotion as an author doesn’t work.
    So if you’re a writer who worries as much as I do about online marketing, the best advice I can give you is to chill out and write the next book. To focus your energy on the one thing that’s in your control: writing the best book you possibly…
  • Consumer Alert: Scheme aimed at freelance photographers, web designers

    The caller is supposed to prepay for the work. “They send you a check for double the amount of the contracted amount,” Dunn said. “They’ll say it’s a mistake and just deposit the money in your account and wire transfer us the balance.”

    It can take up to two weeks before the bank realizes the payment is fraudulent and “you, as the account holder, are on the hook for the money.”

  • Consumer Alert: Scheme aimed at freelance photographers, web designers

    The caller is supposed to prepay for the work. “They send you a check for double the amount of the contracted amount,” Dunn said. “They’ll say it’s a mistake and just deposit the money in your account and wire transfer us the balance.”

    It can take up to two weeks before the bank realizes the payment is fraudulent and “you, as the account holder, are on the hook for the money.”

  • Making the Leap Into Freelance Copy Editing
    Freelance copy editors offer advice on how to break into freelancing: Stay flexible, network like crazy and realize everyone needs a good copy editor.Tags: Writing AmWriting

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