Today in Design - Top Articles RoundUp 16 July 2015

The day’s best and most impor­tant design- and design business-focused arti­cles, tuto­ri­als, and resources hand-picked by Pariah Burke.

  • How to Turn an Angry Customer Into Your Biggest Asset
    Two busi­ness own­ers reveal the sur­pris­ing ways they respond­ed to expe­ri­ences with an angry customer–and ulti­mate­ly improved their operation.
  • Please shut up: Why self-promotion as an author doesn’t work.
    So if you’re a writer who wor­ries as much as I do about online mar­ket­ing, the best advice I can give you is to chill out and write the next book. To focus your ener­gy on the one thing that’s in your con­trol: writ­ing the best book you possibly…
  • Consumer Alert: Scheme aimed at free­lance pho­tog­ra­phers, web designers

    The caller is sup­posed to pre­pay for the work. “They send you a check for dou­ble the amount of the con­tract­ed amount,” Dunn said. “They’ll say it’s a mis­take and just deposit the mon­ey in your account and wire trans­fer us the balance.”

    It can take up to two weeks before the bank real­izes the pay­ment is fraud­u­lent and “you, as the account hold­er, are on the hook for the money.”

  • Consumer Alert: Scheme aimed at free­lance pho­tog­ra­phers, web designers

    The caller is sup­posed to pre­pay for the work. “They send you a check for dou­ble the amount of the con­tract­ed amount,” Dunn said. “They’ll say it’s a mis­take and just deposit the mon­ey in your account and wire trans­fer us the balance.”

    It can take up to two weeks before the bank real­izes the pay­ment is fraud­u­lent and “you, as the account hold­er, are on the hook for the money.”

  • Making the Leap Into Freelance Copy Editing
    Freelance copy edi­tors offer advice on how to break into free­lanc­ing: Stay flex­i­ble, net­work like crazy and real­ize every­one needs a good copy editor.Tags: Writing AmWriting