Webinar Refund & Rescheduling Policy

If you can­not attend a live Webinar or eclass after pur­chas­ing a tick­et you must can­cel in writ­ing (via e-mail). When you do so deter­mines your options:

  • If you noti­fy us at least two (2) weeks before the start of the event, you will have the fol­low­ing options:
    1. Receiving a full record­ing of the event that may be watched online at your leisure, with the abil­i­ty to pause, rewind, and fast-forward;
    2. Rolling over your reg­is­tra­tion to a future date for the same webi­nar or oth­er event;
    3. Or, receiv­ing a full refund of the tick­et price.
  • If you noti­fy us less than two (2) weeks but more than three (3) days before the start of the event, you will have the fol­low­ing options:
    1. Receiving a full record­ing of the event that may be watched online at your leisure, with the abil­i­ty to pause, rewind, and fast-forward;
    2. Rolling over your reg­is­tra­tion to a future date for the same webi­nar or oth­er event;
    3. Or, receiv­ing a refund of 50% of the paid tick­et price.
  • If you noti­fy us less than three (3) days before the start of the event, you will receive a full record­ing of the event that may be watched online at your leisure, with the abil­i­ty to pause, rewind, and fast-forward. You will not receive a refund or resched­ule. This is because our events have lim­it­ed seat­ing, and your tick­et pur­chase reserves a seat that is not avail­able for oth­ers.

For video cours­es and record­ings of webi­na­rs all sales are final.