Press Release
Quark Customers Help Redesign QuarkStore for Improved Online Shopping Experience
DENVER–(THE DESIGN WEBLOG)–31 August, 2004–Feedback from Quark customers guided Quark“s redesign of its online shopping site, QuarkStore, which is now open and ready for business.
Quark representatives acted on the advice of their customers. Now, new tools help customers track their orders and access such important information as serial numbers, validation codes, and licensing status. Online shoppers can create sales quotes, save and edit them as needed, and use them to make purchases later.
“More and more, customers depend on the Internet to buy and manage their software applications,” Wirz-Grutter said, adding that goals of the redesign included helping customers locate, order, and upgrade Quark products faster and easier than before, which will save time and protect their investment in their desktop and enterprise software solutions.
“We want our customers to spend their time designing, as they prefer,” Wirz-Grutter said, “not struggling to order and manage their products.”
Customers in the U.S. can access the QuarkStore at www.quarkstore.com; European customers can log on to eurostore.quark.ch/quarkstore.
About Quark
Quark Inc. (www.quark.com) is a leading developer of tools and technologies for collaborative content workflows from the desktop to the enterprise. Quark has been providing award-winning software for professional publishers since its flagship product, QuarkXPress, changed the course of traditional publishing. Today, Quark software is used by millions of customers around the world, and the company is guiding the creation of vital open standards to promote productivity and interoperability throughout the industry. With a new generation of products and solutions, Quark is helping its customers create, manage, personalize, and distribute content to a variety of media formats and devices at low cost. Founded in 1981, Denver-based Quark Inc. is privately held.
Quark and Quark related marks are trademarks and/or registered trademarks of Quark, Inc. and all applicable affiliated companies, Reg. U.S. Pat. & Tm. Off. and in many other countries. All other marks are the properties of their respective owners. For background information, please visit the Quark press center at www.quark.com/about/presscenter or send an e‑mail message to pr@quark.com.
Contact:
Quark Inc.
Jennifer Churchill, 303–894-3961
jchurchill@quark.com
or
Glen Turpin, 303–894-3687
gturpin@quark.com
Hmmph. They didn’t ask me!
Guess thier customer service has a little more improving to do!
B-)
Sam Klein.
Just visited it. It is, in fact, easier and clearer to use than before. Following links to products gets you simple product descriptions and clear pricing information. QuarkStore before was kind of a maze.
Good on Quark for this improvement.
Sam Klein.